1. DEFINITIONS AND TERMS
Haurizon Shop - is
the trade name of SC DANTE INTERNATIONAL SA, a Romanian legal entity, having
its registered office in Bucharest, Soseaua Virtutii no. 148, sector 6,
having serial number in the Trade Register J40 / 372 / 23.01.2002, unique
fiscal registration code RO14399840.
Seller - Haurizon Shop or any
partner in the Haurizon Shop Marketplace.
Buyer - can be any
natural person over the age of 16 or legal person or any legal entity that
makes an Account on the Site and places an Order.
Customer - can be any
natural person over the age of 16 or legal person who has or obtains access to
CONTENT, through any means of communication provided by Haurizon Shop
(electronic, telephone, etc.) or based on an existing user agreement between Haurizon
Shop and this and which requires the creation and use of an Account.
User - any natural
person over the age of 16 or a legal person registered on the Site, who, by
completing the account creation process, has agreed to the site-specific
clauses in the General Terms and Conditions section.
Nickname - pseudonym by
which a certain User/Customer/Buyer can add Content to the Site. The
nickname is associated with the information on the Site of the User/Customer/Buyer
under the name of "Username".
Account - the section of
the Site consisting of an e-mail address and a password that allows the Buyer
to send the Order and which contains information about the Customer/Buyer and
the history of the Buyer on the Site (Orders, tax invoices, goods guarantees,
etc.). The user is responsible and will ensure that all information
entered when creating the Account is correct, complete and up to date.
Favorites - section of the
Account that allows the Buyer/User to create Lists of Goods and Services that
he wants to follow for a possible acquisition using the service offered by the
Seller to track the Goods and Services by receiving Commercial Communications
from his part.
List - Favorites section
in which the Buyer/User can add Goods or Services that he wants to follow in
order to make a possible purchase and which he can later delete or add to the
shopping cart ("My Cart").
The lists can be:
Public: any Customer/Buyer/User
can view the Buyer/User List if he / she has distributed it on social networks
(Facebook, Twitter and Google+) or if he / she accesses the public profile of
the Buyer/User from the Site. The lists are public, and the Buyer/User has
the possibility to set them as private at any time, directly from his Account,
Favorites section;
Private: these can only be
viewed by the Account holder. The Buyer/User has the possibility to set
them as public at any time, directly from his Account, the Favorites section.
My Cart - section of the
Account that allows the Buyer/User to add Goods or Services that he wishes to
purchase at the time of addition or at a later time; in case the Goods or
Services are not purchased at the time of addition by placing the Order, the Buyer/User
will benefit from the service offered by the Seller for tracking the Goods and
Services by receiving Commercial Communications from him.
Site - the online store
hosted at Http://haurizonshop.com and its subdomains.
Order - an electronic document
that intervenes as a form of communication between the Seller and the Buyer
through which the Buyer transmits to the Seller, through the Site, his
intention to purchase Goods and Services from the Site.
Goods and Services - any product or
service listed on the Site, including the products and services mentioned in the
Order, which are to be provided by the Seller, the Buyer as a result of the
concluded Contract.
Campaign - the action of
exhibiting for commercial purposes, a finite number of Goods and/or Services
having a limited and predefined stock, for a limited period of time established
by the Seller.
Contract - represents the
distance contract concluded between the Seller and the Buyer, without the
simultaneous physical presence of the Seller and the Buyer.
Content - represents:
·
all information on the Site that can
be visited, viewed or otherwise accessed by using electronic equipment;
·
the content of any e-mail sent to Buyers by
the Seller by electronic means and/or any other available means of
communication;
·
any information communicated by any means
by an employee / collaborator of the Seller, the Buyer, according to the
contact information, specified or not by him;
·
information related to the Goods and/or Services
and/or tariffs charged by the Seller during a certain period;
·
information related to the Goods and/or Services
and/or tariffs practiced by a third party with which the Seller has concluded
partnership contracts, in a certain period;
·
data relating to the Seller, or other
privileged data of the Seller.
Review - a written evaluation by
the owner or beneficiary of a Good or Service, an evaluation based on personal
experience and ability to make qualitative comments and whether or not the Good
or Service meets the specifications mentioned by the manufacturer.
Rating - a way of expressing the
degree of satisfaction of a User/Customer/Buyer with a product. The rating
is expressed in the form of stars, each Good being able to receive a score from
one star to five stars. This degree of satisfaction will always be
associated with the review written by the User/Customer/Buyer on a Good or
Service.
Comment - critical
appreciation or observation on a Review or other comment.
Question - the formula for
addressing other Users/Customers/Buyers in order to obtain information about
the Goods or Services on that page.
Answer - written
information that is transmitted to the User / Client / Buyer who addressed a
Question on the Site, on the page of a certain Good. The answer is an
explanation given by one User/Customer/Buyer to another User/Customer/Buyer in
a discussion.
Document - these Terms and
Conditions.
Commercial Communications -
any type of message sent (such as: e-mail/SMS/telephone/mobile push/web push /
etc.) Containing general and thematic information, information on products
similar or complementary to those you have purchased, information on offers or
promotions, information on Goods and Services added in the "My
Account/Cart" section or the "Account/Favorites" section as well
as other commercial communications such as market research and opinion polls.
Transaction - the collection or
reimbursement of an amount resulting from the sale of a Good and/or Service by Haurizon
Shop, to the Buyer, by using the services of the card processor agreed by the
Seller, regardless of the delivery method.
Specifications - all specifications
and/or descriptions of the Goods and Services as specified in their
description.
Cut Price represents the reference price,
respectively the lowest price charged by the Seller at least during the last 30
days before the date of application of the price reduction on the Good. In
accordance with the law, the Cut Price can be maintained in the conditions of a
successive, gradual reduction. The Cut Price is valid within the available
stock of the Good / Service.
Sale Price represents the equivalent value of
the Good, claimed and requested by the Seller, Buyer/Customer/User, highlighted
accordingly in the product page of the Site, respectively in the presentation
label for the products displayed in Showrooms. The Seller may display
separately, in a visible manner, the value of the difference between the Sale
Price and the PRP and/or the difference in value or percentage between the Sale
Price and the Cut Price. The Sale Price is valid within the available
stock of the Good / Service.
2.
CONTRACTUAL DOCUMENTS
2.1. By registering an Order on the Site, the Buyer
agrees to the form of communication (telephone or e-mail) through which the
Seller carries out its commercial operations.
2.2. The notification received by the Buyer, after
the execution of the Order, has the role of information and does not represent
the acceptance of the Order. This notification is made electronically
(e-mail) or by telephone.
2.3. For justified reasons, the Seller reserves the
right to change the quantity of the Goods and/or Services in the Order. If
you change the quantity of Goods and/or Services in the Order, you will notify
the Buyer of the e-mail address or telephone number provided to the Seller when
placing the Order and will return the amount paid.
2.4. The contract is considered concluded between
the Seller and the Buyer upon receipt by the Buyer from the Seller, by e-mail and/or
SMS of the notification of dispatch of the Order.
2.5. For the Orders to be delivered to the Haurizon
Shop showrooms and delivery points, the prices and reservations of the Goods and/or
Services are valid for 72 (seventy-two) hours from the registration of the
Order by the Buyer.
2.6. The document and the information provided by
the Seller on the Site will be the basis of the Contract, in addition to which
it will be the guarantee certificate issued by the Seller or a supplier thereof
for the purchased Goods.
3.
ONLINE SALES POLICY
3.1. Access to place an Order is permitted to any
User/Buyer.
For justified reasons Haurizon Shop reserves the right to
restrict the access of the User/Buyer in order to place an Order and/or to some
of the accepted payment methods, if it considers that based on the conduct or
activity of the User/Buyer on the Site, its actions could harm Haurizon Shop in
any way. In any of these cases, the User/Buyer may contact the Customer
Relations Department of Haurizon Shop, in order to be informed about the
reasons that led to the application of the above measures.
3.2. Communication with the Seller can be done through
direct interaction with him, including through online support (Live Chat) or
through the addresses mentioned in the "contact" section of the
Site. The seller has the freedom to manage the information received
without having to bring justifications for it.
3.3 In the event of an unusually high volume of traffic
from an internet network, Haurizon Shop reserves the right to require Users/Buyers
to manually enter captcha validation codes in order to protect the information
on the Site.
3.4. Haurizon Shop may publish on the Site
information about Goods and/or Services and/or promotions practiced by it or by
any other third party with which Haurizon Shop has concluded partnership
contracts, within a certain period of time or within the limit of the available
stock.
3.5. All tariffs related to the Goods and/or Services
presented on the Site are expressed in FCFA and include VAT.
3.6. In case of online payments, the Seller is not /
cannot be held responsible for any other additional costs incurred by the
Buyer, including but not limited to currency conversion fees applied by the
issuing bank of his card, if the currency of his issuance differs from FCFA. Only
the Buyer is responsible for this action.
3.7 All information used to describe the Goods and/or Services
available on the Site (static/dynamic images/multimedia presentations/etc.)
does not represent a contractual obligation on the part of the Seller, these being
used exclusively as a presentation.
3.8. After 14 (fourteen) days from the purchase of a
Good or Service, the Buyer will be required to register a Review related to the
purchased Good or Service. The request will be sent to the email address
registered by the Buyer in the Account. In this way, the Buyer contributes
to informing other possible Users/Customers/Buyers on the Site and is actively
involved in the development of new Services and in the most complete detailing
of the characteristics of the Goods.
4.
ASSIGNMENT AND
SUBCONTRACTING
4.1. The Seller may assign and/or subcontract a
third party for Services related to the fulfillment of the Order, with the
information of the Buyer, without the consent of the Buyer. The Seller
will always be liable to the Buyer for all contractual obligations.
5.
INTELLECTUAL AND
INDUSTRIAL PROPERTY LAW
5.1. The content, as defined in the preamble,
including but not limited to logos, stylized representations, commercial
symbols, still images, dynamic images, text and/or multimedia content presented
on the Site, is the exclusive property of Haurizon Shop, being and reserved all
rights obtained for this purpose directly or indirectly (through licenses for
use and/or publication).
5.2. Customer/Buyer/User is not permitted to copy,
distribute, publish, transfer to third parties, modify and/or otherwise alter,
use, link to, display, include any Content in any context other than the
original intended by Haurizon Shop, including any Content outside the Site, the
removal of signs that signify the copyright of Haurizon Shop over the Content
as well as participation in the transfer, sale, distribution of materials made
by reproducing, modifying or displaying the Content, except with the express
written consent of Haurizon Shop.
5.3. Any Content to which the Customer/Buyer/User
has and/or obtains access by any means, is subject to the Document, if the
Content is not accompanied by a specific and valid user agreement concluded
between Haurizon Shop and it, and without any implied or express warranty by Haurizon
Shop with respect to that Content.
5.4. Customer/Buyer/User may copy, transfer and/or use
Content for personal or non-commercial purposes only, provided that they do not
conflict with the provisions of the Document.
5.5. If Haurizon Shop grants Customer/Buyer/User the
right to use, in the form described in a separate user agreement, certain
content to which Customer/Buyer/User has or obtains access as a result of this
agreement, this right extends only on that or those contents defined in the
agreement, only during its existence or these contents on the site or the
period defined in the agreement, according to the defined conditions, if they
exist and do not represent a contractual commitment from Haurizon Shop for the
respective Client/Buyer/User or any other third party who has/obtains access to
this transferred content, by any means and who could be or is harmed in any way
from this content, during or after the expiration of the use agreement.
5.6. No Content transmitted to Customer, User or
Buyer, by any means of communication (electronic, telephone, etc.) or acquired
by him by accessing, visiting and/or viewing constitutes a contractual
obligation on the part of Haurizon Shop and/or the employee / representative of
Haurizon Shop which mediated the transfer of the Content, if any, to that
Content.
5.7. Any use of the Content for purposes other than
those expressly permitted by this Document or the accompanying use agreement,
if any, is prohibited.
6.
COMMAND
6.1. The Customer/Buyer can place Orders on the
Site, by adding the desired Goods and/or Services in the shopping cart,
following to complete the Order by making the payment in one of the ways
expressly indicated. Once added to the shopping cart, a Good and/or a
Service is available for purchase to the extent that there is stock available
for purchase. The addition of a Good/Service in the shopping cart, in the
absence of completing the Order, does not entail the registration of an order,
implicitly also the automatic reservation of the Good/Service.
6.2. By completing the Order, the Buyer agrees that
all data provided by him, necessary for the purchase process, are correct,
complete and true at the date of placing the Order.
6.3. By completing the Order, the Buyer agrees that
the Seller may contact him, by any means available/agreed by the Seller, in any
situation where it is necessary to contact the Buyer.
6.4. The Seller may cancel the Order placed by the
Buyer, following a prior notification addressed to the Buyer, without any
subsequent obligation of any party to the other or without any party being able
to claim damages from the other party in the following cases:
6.4.1. non-acceptance by the issuing bank of the
Buyer's card, of the transaction, in case of online payment;
6.4.2. invalidation of the transaction by the card
processor approved by Haurizon Shop, in case of online payment;
6.4.3. the data provided by the Client/Buyer on the
Site are incomplete and/or incorrect;
6.4.4 The balance of the order with the "Pay over 15
days" payment method has exceeded the maximum ceiling.
6.4.5 The buyer did not make, in time, the payment
related to the orders with the payment method "Pay in 15 days"
6.5. The Buyer has the right to withdraw from the Contract,
respectively to return a Good or to give up a Service, within 14 calendar days,
without invoking any reason and without incurring costs other than
delivery. Thus, according to GEO no. 34/2014, the period for returning a
Good or giving up a Service expires within 14 days from:
- the day on which the Buyer takes physical possession of
the last Good - if the Buyer orders by a single order multiple products that
will be delivered separately
- the day on which the Buyer takes physical possession of
the last Good or the last piece - in case of delivery of a product consisting
of several lots or pieces
6.6. If the Buyer decides to withdraw from the
Contract, he will be able to complete online the return form which can be found
at http://haurizonshop.com/info/form/retur.
6.7. If the Client / Buyer requests the withdrawal
from the Contract within the legal term of withdrawal from the contract, he
must also return any gifts that accompanied the respective product. If the
Order is paid, the Seller will refund the amount within a maximum of 14
(fourteen) days from the date of informing the Seller by the Buyer of his
decision to withdraw from the Contract. The amount will be returned as
follows:
6.7.1. for Orders paid by bank card -> by refund to the account from which
the payment was made or by generating a voucher with the value of the returned
product;
6.7.2. for Orders paid refund / cash in showroom -> by refunding cash
in showroom, by refunding the value of the product in the bank account sent by
the customer or by generating a voucher with the value of the returned product.
6.7.3. for Orders paid by consumer credit -> cancellation /
recalculation of contract rates.
6.8. The seller will be able to defer the refund
until the goods are sold or until they receive proof that they have been
shipped, if he has not offered to recover the goods himself (the most recent
date will be taken).
6.9. If the Good is returned in a condition in which
it can no longer be sold as new (open packaging, missing accessories, the Good is
damaged), we reserve the right to charge a fee for returning the Good to its
original stage, as the case may be, or for to cover the price difference
resulting from the sale of the product as resealed or, at the request of the
Buyer, we will resend the Good, the delivery costs being borne by the Buyer.
Decreased value of returned Goods
Because, in the case of distance sales, the Buyer does
not have the possibility to check the Goods before concluding the contract, he
has the right to withdraw from the contract. For the same reason, the Buyer is
allowed to test and verify the Goods he has purchased to the extent necessary
to determine the nature, characteristics and operation of the Goods.
In order to determine the nature, characteristics and
operation of the Goods, the Buyer must handle and inspect them in the same way
as he would be allowed to do in a real physical store. For example: The buyer
only needs to try on an item of clothing, not to wear it on various occasions.
The Buyer is only responsible for diminishing the value
of the Goods resulting from manipulations other than those necessary to
determine the nature, qualities and operation of the Goods.
If the Buyer exercises his right of withdrawal after
using the Goods to an extent that exceeds the limit necessary to establish
their nature, characteristics and mode of operation, the Buyer is responsible
for any decrease in the value of the Goods.
The accessories (user manuals, CDs, cables, etc.) in the
box of the Good as well as its original packaging are an integral part of the
Good. As a result, we recommend to the Buyer when exercising his right of
withdrawal from the contract to return it to the original undamaged packaging,
protected by wrapping with foil for stretch plastic packaging or packed in a
cardboard box (without labels attached to it, without cuts, tears, etc.). ) and
all its accessories.
Returned goods that show signs of wear (stains,
scratches, bends, cracks, bumps, etc.) are accepted for return only after they
have been brought into conformity, involving the costs of sanitation,
cosmetics, repairs, replacement of any damaged parts and return to commercial
form. for sale as a Refurbished / Resealed product. The final value is
determined by the value of the parts to be replaced and the refurbishment work,
or by the difference between the original value of the new product and the
resale value of the used product.
Any decrease in the value of the Goods resulting from
their handling other than those necessary to determine the nature, qualities
and operation of the Goods is the responsibility of the Buyer. For
clarity, from the total price of the returned Good, the Seller will retain a
sum of money which represents the decrease of the value of the Good in
proportion of 5% -50% of the initial value of the Good, as the case may
be. The equivalent value of the diminution fee will be communicated to the
Buyer upon receipt of the returned Goods.
6.10. If a Good and/or Service ordered by the Buyer
cannot be delivered by the Seller, the latter will inform the Customer/Buyer of
this fact and will return to the Buyer's account the value of the Good and/or the
Service, within maximum 7 (seven) days from the date on which the Seller became
aware of this fact or from the date on which the Buyer expressly expressed its
intention to terminate the Contract.
6.11. The availability of a Good will be displayed
on the Site as follows:
·
"In stock" -
we have more than 3 pieces in stock Haurizon Shop
·
"Limited stock" -
we have less than 3 pieces in Haurizon Shop stock
·
"In supplier
stock" - The good is not available in Haurizon
Shop stock. If you register an Order for a Good that has "in stock
supplier" next to it, one of our sales consultants will contact you as
soon as possible to communicate the availability of the Good.
·
"On order" -
The good is not available in the Haurizon Shop stock and at the moment we do
not have information about its availability in the supplier's stock. But,
if you register an Order for a Good that has "on order" right next to
it, one of our sales consultants will check the availability of the product in
the supplier's stock and will contact you to communicate the availability of
the Good.
·
"Pre-order" -
The good is not available in the Haurizon Shop stock nor in the supplier's
stock. But, if you register an order for a good that has
"pre-order" in front of it, one of our sales consultants will check
the supply term of the supplier and will contact you to communicate the
availability of the good.
·
"Out of stock" -
The item is no longer available in Haurizon Shop stock
·
"Currently
unavailable" - currently we cannot procure the
Good because it is not in the supplier's stock.
6.12. Placing an order through the "Pay in 15
days" payment method
6.12.1 The payment method “Pay in 15 days” is available
to Buyers on the website Http://haurizonshop.com or in the Haurizon
Shop application and will be displayed only to eligible Orders and Buyers;
6.12.2 In order to place the order with this payment
method, the Buyer must choose to make the payment with a bank card already
saved in the customer account accessible for payment Pay by click, bank card
issued in the name of the Buyer (customer account holder), whose expiration
date is not in the month of the order placed using this payment method.
6.12.3 The buyer will not have available the option to
delete the card saved in the Account and selected when placing the order with
the payment method "Pay in 15 days" until the payment of that Order.
6.12.4 The payment method involves payment at the
communicated due date, by debiting the selected card when placing the Order
with this payment method; The due date will be mentioned on the invoice
and is calculated as 15 days from the estimated delivery date of the last Good
in the Order. For the avoidance of doubt, the due date of payment will not
change, regardless of the actual date of physical delivery of the last Good in
the Order.
6.12.5 After placing the Order, the Seller verifies the
cumulative fulfillment of the conditions associated with this payment method
allows the processing of the Order and the delivery of the Good / Goods.
If all the conditions associated with this payment method
are not met, the Order will not be processed, and the Seller will contact the
Buyer to change the payment method or cancel the Order.
6.12.6 On the due day of the invoice associated with this
payment method, the automatic debit of the bank card selected by the Buyer will
take place upon placing the Order. The amount debited will be equal to the
value of the Goods from the Order for which the return request has not been
registered and resolved positively. If your return request has not been
resolved positively, the Seller will be able to debit the amount due from the
saved card starting on the 15th day of the due date.
In order not to be debited in full from the bank card
selected by the Buyer when placing the Order, in case of return of the Order,
in whole or in part, the return request must be made and resolved positively no
later than one day before the due date. If the return request has not been
resolved positively, respectively the return of the Order has not been approved
by the due date, the amount debited will be refunded according to article 6.7
above.
6.12.7 The Seller will send the Buyer a debit notice to
the e-mail address associated with the Haurizon Shop customer account, at least
2 (two) days before the actual transaction.
6.12.8 The buyer undertakes to insure the amount due on
the bank card associated with the payment method "Pay in 15 days", so
that at the due date the debit transaction is successfully completed.
6.12.9 Any return request received after the due date
will be resolved according to the standard flow.
6.12.10 Eligible product categories exclude products from
the following categories: watches, jewelry, large appliances and air
conditioners, drones and accessories, gift card, assembly service, licenses,
insurance.
7.
GOODS / SERVICES FOR
WHICH THE RIGHT OF WITHDRAWAL IS NOT ENSURED
7.1. The following are exempt from the right of
withdrawal from the Contract:
7.1.1. contracts for the provision of services,
after the full provision of the services, if the execution began with the
express prior consent of the Buyer and after he confirmed that he has become
aware that he will lose his right of withdrawal after the full execution of the
Contract by the Seller;
7.1.2. the supply of goods and/or services the price
of which depends on fluctuations in the financial market which the Seller
cannot control and which may occur during the withdrawal period;
7.1.3. the supply of Goods made to the
specifications presented by the Buyer or clearly customized;
7.1.4. the supply of Goods that are likely to
deteriorate or expire rapidly;
7.1.5. the supply of sealed Goods which cannot be
returned for reasons of health protection or hygiene and which have been
unsealed by the Buyer;
7.1.6. the supply of Goods which are, after
delivery, according to their nature, inseparably mixed with other elements;
7.1.7. the supply of alcoholic beverages whose price
was agreed at the time of the conclusion of the Contract, whose delivery cannot
be made before 30 (thirty) days and whose real value depends on market
fluctuations which the Seller cannot control;
7.1.8. contracts in which the Buyer has specifically
requested the Seller to travel to his home to carry out urgent repair or
maintenance work. If, during such a visit, the Seller provides services
other than those expressly requested by the Buyer or provides Goods other than
the spare parts necessary for the performance of maintenance or repair work,
the right of withdrawal applies to those Services or Additional Goods.;
7.1.9. providing sealed audio or video recordings or
sealed computer programs that have been unsealed after delivery;
7.1.10. providing newspapers, periodicals and
magazines, except for subscription contracts for the provision of such
publications;
7.1.11. the provision of digital content that is not
delivered on a material medium, if the delivery began with the express prior
consent of the Buyer and after he has confirmed that he has become aware that
he will lose his right of withdrawal.
8.
PRIVACY
8.1. Haurizon Shop will maintain the confidentiality
of any information you provide. Disclosure of the information provided may
be made only under the conditions set forth in this Document.
8.2. No public statement, promotion, press release
or any other disclosure to third parties will be made by the Buyer/Customer
regarding the Order/Contract without the prior written consent of the Seller.
8.3. By submitting information or materials through
this site, you grant the Seller unrestricted and irrevocable access to them,
the right to use, reproduce, display, modify, transmit and distribute such
materials or information. You also agree that Seller may freely use, in
its own interest, such information, ideas, concepts, know-how or techniques
that you have sent to us through the Site. Haurizon Shop will not be
subject to obligations regarding the confidentiality of the information sent,
unless the legislation in force does not provide for other specifications in
this regard.
9.
COMMERCIAL COMMUNICATIONS
9.1. The Buyer/User/Customer may change at any time
the option regarding the agreement given to the Seller for Commercial
Communications containing general and thematic information including
information regarding offers or promotions, as follows:
9.1.2. by changing the Account settings in the
"My Subscriptions" section;
9.1.3. by accessing the unsubscribe link displayed
in the Commercial Communications received from the Seller; or
9.1.4. by contacting the Seller.
9.2. By adding Goods or Services in the Account
section:
" My Cart " The Seller will
send to the Buyer/User Commercial Communications regarding:
·
when changing the price of the Goods or
Services added in the "My Cart" section,
·
for recommendations of Goods or Services
similar to those added in the "My Cart" section,
·
the existence of the Goods or Services in
the “My Cart” section, and
·
stock availability of Goods or Services
added in the "My Cart" section.
" Favorites ", the Seller will
send to the Buyer/User Commercial Communications regarding:
·
when changing the price of the Goods or
Services added in the "Favorites" section,
·
for recommendations of Goods or Services
similar to those added in the "Favorites" section, and
·
stock availability or Goods Services added
in the "Favorites" section.
9.3. Following the purchase of a Good or Service,
the Seller will send to the Buyer/User Commercial Communications regarding:
·
Suggestions of goods or services
recommended to be used together with the purchased good or service.
9.4. The Customer/User may unsubscribe, at any time,
from the Commercial Communications mentioned in point 9.3. above by
accessing the unsubscribe link displayed in the commercial messages received
from Haurizon Shop or by contacting Haurizon Shop in this regard.
9.5. We will also use your data to conduct market
research and opinion polls to improve the supply of goods and services and the
shopping experience. The information obtained from these market researches
and opinion polls will not be used for advertising purposes but only in those
mentioned above. Your responses to market research and opinion polls will
not be associated with your identity and will not be passed on to third parties
or published. You may object to the use of data for market research and
opinion polling purposes at any time by accessing the unsubscribe link
displayed in the message or by contacting Haurizon Shop.
10. BILLING
- PAYMENT
10.1. The prices of the Goods and Services displayed
within the site Http://haurizonshop.com include VAT according to the
legislation in force.
10.2. The price, payment method and payment term are
specified in each Order. The Seller will issue to the Buyer an invoice for
the delivered Goods and Services, the obligation of the Buyer being to provide
all the information necessary to issue the invoice in accordance with the
legislation in force.
10.3. The Seller will send to the Buyer the invoice
related to the Order containing Goods and/or Services sold by Haurizon Shop,
except for the Goods and/or Services sold by Haurizon Shop Marketplace
partners, as well as for any other payments related to the Order, exclusively
in electronic format, by adding the invoice to the Account. To the Buyer or by
e-mail, to the e-mail address mentioned by the Buyer in his Account.
10.4. For a correct communication of the invoice
related to the Order, the Buyer has the obligations to update whenever
necessary the data from his Account and to access the information and documents
related to each Order, existing in the Account.
10.5. Through this method of communication, the
Buyer, accessing his Account, will keep a record of the invoices issued by Haurizon
Shop, being able to save and archive them at any time and in any way he wants.
10.6. By sending the Order, the Buyer agrees to
receive the invoices in electronic format by adding them by Haurizon Shop in
the Account or by e-mail, to the e-mail address mentioned in his Account.
10.7. If this information is unavailable for more
than 48 (forty-eight) hours in the Account, please notify us on this e-mail
address: contact@haurizonshop.com.
10.8. PaybyClick payment is a fast way to pay online
with the card, which consists of making the payment with a single click by
using the Token related to the card, without the need to enter the details
related to the payment card for each Transaction.
10.9. The payment option 1-click payment can be
activated by the User or Buyer, in front of Haurizon Shop, the entity that
provides the service in the field of registration and storage of the user's
payment card data:
1.
a) at any time in the Account:
·
- The Client / Buyer accesses his
Account-> “My Cards” section -> chooses the “Add card” option -> is
directed to the payment page of the payment processor where he enters the card
data to perform a 1 leu transaction necessary to validate the card. After
the card is validated by the issuing bank, the “1-click payment” option is
automatically activated and the token related to the registered bank card is
issued. From this moment, the User/Buyer can benefit from the “1-click
payment” option using the token corresponding to the card saved for the payment
of Orders.
In order to avoid any doubt, the amount of 100 FCFA will
not be debited from the User/Buyer's account, being only temporarily blocked by
the card issuing bank in order to validate the entered card data.
1.
b) when placing an Order.
·
- The Customer/Buyer places the Order and
chooses the payment method Credit or debit card, activates the option
"Payment with 1 click", is redirected to the page of the payment
processor, enters the card data and pays, respectively completes the
Order. Once payment is confirmed, the saved card is available for future
payments using the saved card token.
1.
c) after placing an Order on the Site.
·
- The Customer/Buyer places the Order and
chooses the payment method Credit or debit card, but does not activate the
Payment with 1 click when placing the Order. After confirming the payment,
the Customer/Buyer will be able to save the card used to pay for the Order by
activating the "1-click payment" option. The card thus saved is
available for future payments using the token of the saved card.
Thus, when activating the “1-click payment” option, in
the Site, the payment card data entered by the User/Buyer will be assigned a
Token, which can be used later to carry out the Transactions. After
activating the payment option "Payment with 1 click", the Buyer will
be able to make the payment of the following Orders ("Payment with 1
click"), without the need to re-enter the data of the payment card already
saved. By entering the User/Buyer card data, you confirm that you have
been previously informed and have accepted the terms and conditions of use of
the "1-click payment" service.
10.10 The payment card data of the User/Buyer will not be
accessible by Haurizon Shop and will not be stored by Haurizon Shop, but by the
payment processor integrated in the Site, an entity authorized to provide card
identification data storage services, about whose identity the User/Buyer will
be informed prior to entering the data.
Haurizon Shop provides the service in the field of
registration and storage of user payment card data through the entity
authorized to provide card data storage services, PayU SA, a company
established and operating under the law of Poland, registered in the Register
of Enterprises kept by the Poznań Court. -Nowe Miasto I Wilda w Poznaniu, under
registration number 0000274399, with its registered office located at 186
Grunwaldzka, 60-166 Poznan, Poland.
Personal data contained in the tokenization database will
be processed in accordance with the provisions of applicable law, in particular
Regulation (EC) No 2016/679 of the European Parliament and of the Council of 27
April 2016 on the protection of individuals with regard to the processing of
personal data. and the free movement of such data, which repeals Directive
95/46 / EC ('the GDPR'). Haurizon Shop, as the operator of the personal
data contained in the tokenization database, entrusts PayU with the processing
of the data mentioned above, for the purpose necessary to provide the
tokenization services.
10.11. Payment through the Haurizon Shop customer
account is a fast way to pay online with the card, which consists of making
payment on other sites where you are logged in through the Haurizon Shop
customer account, using the card token saved in your Haurizon Shop customer
account, without it is also necessary to enter the details related to the
payment card for each Transaction or another bank card.
10.12. The option to pay through the Haurizon Shop
customer account can be selected by the User or the Buyer.
10.11. In certain cases, in order to maintain the
security of the Transactions, upon registration of the Order, the Buyer will be
asked to authorize the payment by re-entering the password related to the
Account or the use of the fingerprint in the case of mobile terminals that have
this facility.
10.12. For security reasons of the Transactions, the
User/Buyer is advised not to remain logged in to the Site and not to set the
option of automatic login on mobile devices. Disclosure of the account
access password is not permitted, and it is recommended to use a strong
security password (for example, to contain at least eight characters, including
uppercase, lowercase, numbers, and special characters).
10.13. The Customer / User/Buyer can enter the data
of several payment cards he owns, for which the PaybyClick payment option can
be activated, being associated a Token for each payment card. Also, the User/Buyer
can at any time delete any Token deactivated in this way by the PaybyClick service.
10.14 Payment by “Pay over 15 days” is a payment method
by which the Seller offers the Buyer the possibility to place orders within the
maximum ceiling communicated with the payment, by debiting the selected bank
card, within 15 days from the estimated delivery date. the last Good in the
Order;
11. DELIVERY
OF GOODS
11.1. The delivery conditions of the Goods and
Services sold by Haurizon Shop can be found in the Order
Delivery section.
11.2. Terms of delivery of goods and services sold
by partners on Haurizon Shop can be found Delyvery section on Haurizon
Shop Marketplace.
11.2. The Seller will ensure the proper packaging of
the Goods and will ensure the transmission of the accompanying documents.
11.3. The Seller will deliver the Goods and Services
only on the Romanian territory.
12. GUARANTEES
12.1. All Goods traded by Haurizon Shop, except for
resealed Goods, benefit from warranty conditions in accordance with the
legislation in force and the commercial policies of the producers. The
goods are new (except for resealed goods), in the original packaging and come
from sources authorized by each manufacturer.
12.2. In the case of Goods sold and delivered by Haurizon
Shop, the warranty certificates are either issued directly by the manufacturer,
if it has a national service network.
12.3. In the case of Goods sold and delivered by Haurizon
Shop through Marketplace partners, the Buyer will receive upon delivery for
each Good that benefits from the warranty a warranty certificate with all the
details of the service center that ensures the repairs during the warranty
period. The guarantee of the Goods purchased through Haurizon Shop from
the Marketplace partners is ensured by the authorized service mentioned on the
guarantee certificate afferent to the Good or by the Seller.
12.4. For a correct communication of the guarantee
certificate related to the Order Goods, the Buyer has the obligations to update
whenever necessary the data from his Account and to access the information and
documents related to each Order, existing in the Account.
Through this method of communication, the Buyer,
accessing his Account on Http://haurizonshop.com, will keep a record of the
guarantee certificates issued by Haurizon Shop, being able to save and archive
them in turn at any time and in any way he wishes. .
If this information is unavailable for 48 (forty-eight)
hours in the client's account, please notify us of this issue by email: contact@haurizonshop.com.
12.6. In the case of warranty certificates issued by
manufacturers, we offer the "Pick-up & Return" service, which
involves taking over and delivering the Goods free of charge. You can
always choose to go directly to the nearest service center mentioned in the
certificate. This manufacturer's authorized center will take full
responsibility for resolving the warranty.
The lack of the guarantee certificate of the Good must be
reported in maximum 48 (forty-eight) hours from the receipt of the Good to the
address contact@haurizonshop.com. Any subsequent notification will not be
considered.
12.7. In the case of resealed Goods, the warranty
certificate is issued by Haurizon Shop, and the warranty may cover a different
period than the warranty period of the same new, sealed Asset. The
warranty period is specified in the warranty certificate for each Resealed
Asset. The conditions of use, handling and transport of a resealed Good
are the same as those of the sealed products and benefit from the same services
unless otherwise stipulated on the product page.
13. TRANSFER
OF GOODS PROPERTY
13.1. Ownership of the Goods will be transferred
upon delivery, after payment by the Buyer at the location indicated in the
Order (meaning delivery - signing the receipt of the transport document
provided by the courier or signing the receipt on the fiscal invoice in case of
deliveries made by the Seller's staff).
14. LIABILITY
14.1. Seller cannot be held liable for any damages
that Buyer or any third party may suffer as a result of the Seller's
fulfillment of any of its obligations under the Order and for damages resulting
from the use of the Goods and Services after delivery and in particular for
their loss.
14.2. By creating and using the Account, the User/Buyer
assumes responsibility for maintaining the confidentiality of the Account data
(user and password) and for managing access to the Account, and, to the extent
permitted by applicable law, is responsible for the activity carried out
through his Account.
14.3. By creating the Account and/or using the
Content and/or placing the Orders, the Customer / User/Buyer expressly and
unequivocally accepts the Terms and Conditions of the Site in the latest
updated version that is communicated within the Site, existing at the time of
account creation. and/or the use of the content and/or the date of placing the
Order.
14.4. Seller reserves the right to periodically
update and modify the Site Terms and Conditions to reflect any changes to the
Site's terms and conditions of operation or any changes to legal
requirements. The document is opposable to Customers/Users/Buyers from the
moment of posting on the Site. In the event of any such changes, we will
post the amended version of the Document on the Site, for which reason please
check the contents of this Document periodically.
15. WRITING
REVIEWS, COMMENTS, QUESTIONS AND ANSWERS
15.1. The writing of Reviews,
Comments, Questions and Answers can be done, by Users / Customers / Buyers, in
the sections “Customer Questions and Answers” and “Reviews”. The
information entered can be both positive and negative, and will refer to the
characteristics and use of a product or service.
15.2. Upon registration of a certain Review
/ Comment / Question / Answer on the Site, Users / Customers / Buyers grant the
Seller a non-exclusive, perpetual, irrevocable, unlimited territorial license
and give the Seller the right to use, reproduce, modify, adapt, publish,
translate, distribute and display this content.
15.3. Each User/Customer/Buyer, when registering for
Review / Comment / Question / Answer in the mentioned sections, undertakes to
comply with the following rules:
- to refer only to the characteristics and/or the way of
using a certain product or service, avoiding information related to aspects
that may change (price or promotional offers) or information related to the way
the Order is carried out;
- to use only the Romanian language. Words or
expressions that, although not considered Romanian, are widely used in all
media related to the respective field (eg mouse, notebook, plug and play) are
also allowed;
- to use appropriate, non-offensive language, without
terms that may offend or affect any other User/Customer/Buyer;
- to ensure the correct framing of the content introduced
on the Site as follows: any Question will be entered in the "Customer
Questions and Answers" section, and any Review will be entered in the
"Reviews" section;
- to ensure that the information entered by them is
realistic, correct, not misleading and in accordance with applicable law, thus
respecting the rights of other parties, copyright, trademark, license or other
property rights, publicity or privacy;
- to use this facility only to communicate or obtain
additional details regarding a certain product or service from the Site without
referring to other companies that promote the sale and purchase of products or
services;
- not to provide or request, in any way or in any way,
personal data (contact details, information about delivery or home address,
telephone numbers, email addresses, name and/or surname, etc.) or any other
information that may lead to the disclosure of such personal data;
- not to enter information and/or details about URLs
(links) from other commercial sites that carry out the same commercial activity
as the Seller;
- not to try to defraud the services provided by the
Seller or to submit Reviews / Comments / Questions / Answers containing
advertising materials;
- not to use the Review / Comment / Question / Answer as
a means of communication with the Seller, in this sense the contact data of the
Seller registered on the Site will be used.
15.4. In addition to a realistic critical
evaluation, when submitting a Review, the User/Customer/Buyer will also add a
relevant Rating for the related product or service. Reviews, along with
their respective Ratings, will influence the overall rating of the product or
service, the number that appears in parentheses next to their title. Thus,
a Review with a high rating leads to an increase in the overall rating, and a
review accompanied by a low rating leads to a decrease in the overall rating.
Users/Customers/Buyers who submit Reviews to which they
attach photo or video files will follow the following rules:
- uploaded files will contain images and/or videos that
refer to the product or service for which the Review is written, ensuring that
uploaded files comply with copyright;
- uploaded files will not contain violence, adult
content, licentious language or other content that offends a person / group
based on race or ethnicity, religion, disability, sex, age, veteran status,
sexual or political orientation;
- uploaded files will not contain information about other
people;
- The uploaded files will not contain URLs or watermarks
to sites that carry out the same commercial activity as the Seller.
15.5. When a Review / Comment / Question or Answer
is reported by a User/Customer/Buyer as having inappropriate content, from a
strictly subjective perspective, this content is carefully examined by the
Seller to determine whether it violates Site Terms and Conditions. The
texts, photos or videos entered are removed from the Site only after their
examination by the Seller.
15.6. If the Seller finds a violation of the Terms
and Conditions repeatedly, it reserves the right to suspend the ability of the User/Customer/Buyer
to submit Reviews / Comments / Questions or Answers in the sections
"Customer Questions and Answers" and " Reviews”.
For notifications or complaints related to the Good and/or
the Service purchased, the Buyers have at their disposal the notification form
within the Site: Http://haurizonshop.com/reclamatii-sesizari. The maximum
term for resolving complaints or notifications is 30 calendar days from their
receipt.
16. PROCESSING
OF PERSONAL DATA
16.1. Please read the
Privacy Policy regarding the processing of
personal data, which is part of this Document.
17. USE
OF COOKIES
17.1. See the Cookie Policy, which is part of this Document.
18. MAJOR
POWER
18.1. Neither party will be liable for
non-performance of its contractual obligations if such non-performance on time and/or
properly, in whole or in part, is due to a force majeure event. Force
majeure is the unpredictable event, beyond the control of the parties and which
cannot be avoided.
18.2. If within 15 (fifteen) days from the date of
its occurrence, the respective event does not cease, each party will have the
right to notify the other party of the full termination of the contract without
any of them being able to claim damages from the other.
19. APPLICABLE
LAW - JURISDICTION
19.1. This contract is subject to Romanian
law. Any disputes between the Seller and Users/Buyers will be settled
amicably or, if this is not possible, the disputes will be resolved by the
competent Romanian courts in Bucharest.